Being in the retail industry, I really appreciate experiencing great guest service and finding companies that are "doing it right" so I decided to share with y'all who I discovered in 2018 and absolutely fell in love with!
I really discovered Hulu at the end of 2017, but they are too great not to share about. I could honestly write an entire post on just how great they are. First, when I moved into my own apartment after college I did A LOT of research on what TV provider/ streaming service would be the best value. I legit looked at them ALL (Dish, Netflix, Sling, PlayStation Vue, etc.). Hulu by far was the most accessible, easy to use, best price, and best channel offerings. I have their Hulu Live package and not only do I get all the local channels (so I can watch the news- I know I'm old), but I also get ALL the specialty channels I love like HGTV, TLC, and A&E (+ tons of others). I ALSO get access to all regular Hulu content and DVR, all for $44.99/ month. Honestly, I think Hulu in general is better than its top competitor Netflix because Hulu actually has movies people care about, like they have several popular FULL movie series, including all the Harry Potter movies! If this wasn't already convincing, I had an issue with their app and my new smart TV last December so I called their customer service for help. Not only did the man on the phone patiently help me solve my issue, without prompting he looked into my usage and saw I had barely used my Hulu package so he gave me a whole month free of charge. I was stunned. This was truly going above and beyond and now I am very loyal customer who tells anyone who listen how great they are! If you are ready to switch over to the best TV experience you can use my link to sign up here
Another company that truly understands exceptional guest service. I prefer emailing their customer service best as I always get a prompt response that is consistently very helpful. Real people email you back and they are VERY personal. They even have a picture of their dog as part of their signature at the bottom of their email, which I think is so cool. I love BarkBox so much that if they had offices in Dallas I would 100% apply. Their office space and culture looks amazing and I just adore their company. Their merchandise is honestly the best of the dog industry and their brand consistency is unparalleled. The quality and originality of their toys is my fav and my dog is obsessed with her box each month. Being that my pup is a 7lb mini Dachshund she can't always fit her mouth around every toy so I emailed asking if I could add any preferences or specifications and they were more than happy to customize her boxes just for her. She LOVES crinkle toys so after they added that on she has gotten at least 1 crinkle toy in every box, which makes her even more happy! If you want to sign up for your pup you can use my link here
The ONLY thing I would change is that their treats be a little bit healthier/ natural as there have been a few my pup's tummy disagreed with or I have felt leery of giving her. Otherwise, another absolute FAV company!
So I discovered this (free) app around halfway through 2018 and was extremely leery at first. I don't love giving personal information to just any site/ app, but I scoured the internet and couldn't find any bad reviews so I decided to trust and give it a try. A few weeks later, I saw why. I LOVE it. It links to my bank account and identifies when I spend at the places I picked in the setup process and then gives me points that QUICKLY turn into gift cards. The end. It is that simple. There are no sketchy gimmicks or catches, you just earn points when you spend at the places of your choice and then you can turn your points into gift cards (there's a ton of choices, places like Target, Lululemon, Starbucks, AA, etc.). You have to be invited to join so you can use my code to join + get $5 to start out: ycsy7
Coinout was featured on my fav show Shark Tank and has since grown a lot! While it requires a little more effort than Drop, I still really like it. Once you download the free app you just scan any receipt and you earn a small portion of money (for me it's usually $0.01-$0.20 per receipt). Whenever you are ready you can cash out your balance via gift card, PayPal, or directly into your bank account. It doesn't sound like very much, but you'd be surprised how quickly it adds up! In the last year I have probably received about $20-$30 all for just scanning receipts. There's a varying limit of receipts you can do per do and there a few easy requirements, but all are clearly stated on the app. There are also other ways to earn, like shopping through links to popular websites from the app, and checking out the "badges" at the top of the app. Unlike Drop you can get rewarded for any receipt, not just ones from a set amount of merchants you choose. You can join with my link to earn a bonus here
For home/ apartment insurance I love Lemonade. I discovered it in 2018 and was skeptical at first since the company is so new, but like Drop I could not find any real negative reviews. It is SO user-friendly and the app is the easiest way to understand and customize your coverage. Not only is it simple and easy to use, but it is also the best value I have found (and I also researched this A LOT).
Another Shark Tank featured service, I love this company for my home security. Ring also has great customer service! Home security is really important to me so last year when I was changing providers I again did a TON of research, looking at all the main competitors. I chose Ring because it had the best product for the best price and the best assortment. Most others either charge way more for the initial purchase of equipment or way more for the 24/7 monitoring (or some don't even offer the 24/7 monitoring at all). I spent around $150 for the home security bundle and then pay $10 a month for the professional monitoring. The equipment is extremely reliable and great quality (along with their app). They are always coming out with new products and services/ capabilities too!
7. Spotify Premium
I caved in 2018 and jumped on the music streaming service and I am so happy I did. Choosing the right provider though was actually pretty difficult. Initially I wanted to go with Apple Music because I love Apple and have many of their products already so I knew it would sync well to everything, etc. After doing my research though I learned that Spotify was the better choice for one main, important reason: if ever you cancel your paid premium subscription with them, you still get to keep access to all your downloaded songs. No other music service I could find allows this and I think it's a game changer. I also love all of their playlists and the ones they curate just for me!:)
If you have any questions, please don't hesitate to reach out!:)
**Referral links included in this post. This means that if you click and/or make a purchase through certain links on this site, I may make money.**